Policies

Welcome to the website of boloprint. boloprint is a brand name of boloprint, a company registered in England and Wales with company number 12345678 and registered office at 123 Example Road, London, SW1A 1AA. Our VAT number is GB123456789.

By using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern boloprint relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

At boloprint, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 30 days of delivery for a full refund or exchange. The item(s) must be unused and in the same condition that you received it, along with the original packaging and receipt.

To initiate a return, please contact our customer service team at support@boloprint.com with your order number and reason for return. We will provide you with a return shipping label and instructions on how to send your item(s) back to us.

boloprint offers standard and express shipping options for all orders. Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days. Shipping charges are calculated based on the weight and destination of your order. We ship to most countries worldwide.

Once your order is processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery. Please note that shipping times may vary depending on your location and any customs or import duties that may apply.

boloprint is committed to providing an accessible website for all users, including those with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our website is perceivable, operable, understandable, and robust.

We have implemented various accessibility features such as keyboard navigation, alt text for images, and clear headings and labels. If you encounter any accessibility issues or have suggestions for improvement, please contact us at accessibility@boloprint.com.

boloprint respects your privacy and is committed to protecting your personal information. We collect, use, and store your data in accordance with our Privacy Policy, which outlines how we handle your information, your rights, and our obligations under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We collect personal information such as your name, email address, and shipping address when you place an order or create an account with us. We use this information to process your orders, communicate with you about your purchases, and improve our services. We may also use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

You have the right to access, update, or delete your personal information at any time. If you have any questions or concerns about our privacy practices, please contact us at privacy@boloprint.com.